Need to change channel on 5 gHz radio

Hello,

Several of my IOT devices do not like DFS channels. All the WiFi parameter are greyed out and I am unable to change anything. I am logging into a XB10 in admin mode from the web browser. Any ideas how I can gain access to these menus?

Thanks for any replies.

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XfinityKei

Official Employee

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2.4K Messages

52 minutes ago

@user_rcc1h4 This is a great question. Our team is here to help.

The best course of action for managing your network settings is using the Xfinity app. You must give permission to the app in order to access the website online for your Wi-Fi settings.

I have a link with those steps for you https://www.xfinity.com/support/articles/admin-tool-access

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user_rcc1h4

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2 Messages

Hello,

Thank you for taking the time to respond. However it seems I was not articulate enough. I have admin access to the device from the web browser (so in essence I have already done the above :-)) and that should give me admin rights to allow changes. The issue is all the options are greyed out when I go to 10.0.0.1 and use the admin login. It is my understanding I should be able to make changes.

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user_rcc1h4

Need to change channel on 5 gHz radio

XfinityKei

user_rcc1h4

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