Visitor

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1 Message

10/21/2026 6:51 PM

I would like to move the Xfinity box or get a cover that we can drive over

We just moved into a new house and realized that parking and backing out of our garage is very difficult due to Xfinity’s pedestal box, we have to angle our car very sharply. It is located directly behind our car if we could back out straight. Could we get a different top that we could drive over? Or possibly move the box to another area? 

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Selected Oldest First

Official Employee

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3.7K Messages

10 hours ago

Hello, @user_lx2eok sorry for the inconvenient intrusion to your home life; I feel your frustration. Let's get a ticket opened with your local team to address your concerns. Could you please send our team a direct message with your full name and full address? To send a direct message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click "Start new conversation" (pencil and paper) icon

In the "To:" line, type "Xfinity Support"

As you type, a drop-down list will appear. Select "Xfinity Support" from that list.

An "Xfinity Support" graphic will replace the "To:" line.

Type your message in the text area near the bottom of the window.

Press Enter to send it.

 

How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

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