Visitor

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1 Message

Tuesday, August 11th, 2026 4:32 PM

Home phone

When you sign up for a home phone and add that to my current plan, does the monthly payment also include a phone? And does Xfinity ship that?

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Official Employee

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3.5K Messages

2 hours ago

Thank you for reaching out. I do apologize @user_5k5zpn , but Xfinity does not provide or ship home telephone handsets as part of Xfinity Voice service. When you add Xfinity Voice, the monthly charge covers the phone service itself, not the physical phone. You would need to purchase a compatible corded or cordless telephone separately and connect it to the telephone port on your Xfinity Voice modem or gateway. The good news is that most standard home telephones will work with Xfinity Voice, so you can choose the model that best fits your needs.

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