Visitor

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2 Messages

Tuesday, March 17th, 2026 7:07 PM

Email

Why can't I get to my email inbox 

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Accepted Solution

Official Employee

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2.6K Messages

11 hours ago

user_roylf0 Good afternoon! Are you checking your email through the web browser or through a system like Outlook?

Visitor

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2 Messages

Good afternoon. I'm trying to check it through the Xfinity app 

Official Employee

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2.6K Messages

user_roylf0 To check your Xfinity email, go to connect.xfinity.com in a web browser and sign in with your Xfinity ID (or comcast.net email) and password. You can also click the envelope/email icon on the Xfinity homepage or use the Xfinity app

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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