user_a1mobh Hello and thank you for reaching out via our Xfinity Community Forums. I’m sorry you’re running into this, I know how frustrating that can be. I’m happy to help. Can you tell me what happens when you try to sign in? Are you getting an error or is it not accepting your password? Also, are you trying on the Xfinity website, an app, or something like Outlook? If you haven’t already, try the “Forgot Password” option to see if that gets you back in.
Share a bit more about what you’re seeing and I’ll stick with you to get this figured out.
XfinityChristy
Official Employee
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