user_a1mobh Hello and thank you for reaching out via our Xfinity Community Forums. I’m sorry you’re running into this, I know how frustrating that can be. I’m happy to help. Can you tell me what happens when you try to sign in? Are you getting an error or is it not accepting your password? Also, are you trying on the Xfinity website, an app, or something like Outlook? If you haven’t already, try the “Forgot Password” option to see if that gets you back in.
Share a bit more about what you’re seeing and I’ll stick with you to get this figured out.
When was the last time you successfully logged into the account and was able to view your email @dross470?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityChristy
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