About me

I’m a diamond level customer with Comcast and have been with them since 1984. I have had nothing but constant issues with them for the past 2 1/2 to 3 years. I could work for them at this point. I know enough about my system and their policies and procedures that it would definitely be more beneficial than me sitting on the phone for 10 hours a week. during a visit at the end of July, I thought we’d been with the company for many years, suggested that we were a special level of hacked at the account level. Lucian was to close the account and reopen it under a different name, and Xfinity’s response to that was, I would lose my diamond tax complete, which is ridiculous