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user_789fr

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Friday, May 16th, 2025

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user_789fr
followed 's post

2 years ago

HBOMax streaming no longer works. I have subscribed to HBOMax through my Xfinity account for about a year. I have a Tivo with a Xfinity cable card, and can see HBO on cable no problem, my bill is current and paid, I haven't canceled HBO. Last year I also used the HBOMax app on my AppleTV box to stre

user_789fr
replied to a comment on 's post

2 years ago

HBOMax streaming no longer works. I have subscribed to HBOMax through my Xfinity account for about a year. I have a Tivo with a Xfinity cable card, and can see HBO on cable no problem, my bill is current and paid, I haven't canceled HBO. Last year I also used the HBOMax app on my AppleTV box to stre

Hey there, @Teamking14 I know this thread is a bit older, but in regard to your specific issue, it could be the upcoming application switch to Max from HBO max, you would still be able to log into to watch it, however. Have you tried on any other

user_789fr
followed 's post

2 years ago

How do I turn off auto tune? I turn my tv on in the morning and it automatically turns on Fox News. I watch it but I want to know how to turn off what ever feature this is. It’s not on a favorite list and it just started doing it within the last month or so

user_789fr
commented on 's post

2 years ago

How do I turn off auto tune? I turn my tv on in the morning and it automatically turns on Fox News. I watch it but I want to know how to turn off what ever feature this is. It’s not on a favorite list and it just started doing it within the last month or so

Hey there @kjm0224   Here are some instructions on how to turn the Auto Tuning feature off. https://www.xfinity.com/support/articles/enable-disable-autotune This link will take you to a guide to show you step by step instructions depending o

user_789fr
followed 's post

2 years ago

Can anyone at Xfinity point me in the right direction? I have a new house that will be closing in 4 or 5 weeks. I need to order a package and have the cable run from the street underground to the inlet on the house. I do have a street address. How do I start this process.

user_789fr
replied to a comment on 's post

2 years ago

Can anyone at Xfinity point me in the right direction? I have a new house that will be closing in 4 or 5 weeks. I need to order a package and have the cable run from the street underground to the inlet on the house. I do have a street address. How do I start this process.

@timmyjimmy Can you please send us your full name and full service address? To send the requested information:  • Click "Sign In" if necessary  • Click the "Direct Messaging" icon   • Click the "New message" (pencil and paper)

user_789fr
followed 's post

2 years ago

So we were down all day due to Xfinity "enhancing" our network. Now, as a result, our download speed has gone from a fairly consistent 1.1Gb to ~320Mb. I am not spending hours on hold just to fight with 1st level for another few hours to get someone to take this seriously. You can either a) CALL ME

user_789fr
commented on 's post

2 years ago

So we were down all day due to Xfinity "enhancing" our network. Now, as a result, our download speed has gone from a fairly consistent 1.1Gb to ~320Mb. I am not spending hours on hold just to fight with 1st level for another few hours to get someone to take this seriously. You can either a) CALL ME

@user_8c0ee9 Hey there! Our team is here to help you out. If you would list assitance here via chat, please send us a message with your full name and full service address? To send the requested information:  • Click "Sign In" if necessa

user_789fr
followed 's post

2 years ago

My husband and I went into the Xfinity store, [Edited: "Personal Information"], to purchase a new phone for my husband. He had the Google Pixel 4, he loved it. Looking at the online prices, he thought he would have to settle for a Samsung A14 because he wanted low monthly payments under $10 a month,

user_789fr
commented on 's post

2 years ago

My husband and I went into the Xfinity store, [Edited: "Personal Information"], to purchase a new phone for my husband. He had the Google Pixel 4, he loved it. Looking at the online prices, he thought he would have to settle for a Samsung A14 because he wanted low monthly payments under $10 a month,

@User_7ef481 Can you reach out to our Xfinity Mobile team? We have 24/7 support regarding situations like this. I know it can be frustrating to experience a situation like this. Have you tried calling or texting 1 (888) 936-4968, or reached out

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