Xfinity Community Forum

This network is not included in your current television subscription.

I have used the CNN go app and ESPN app for years by logging into my xfinity account and streaming the apps to my smart tv, phone, and lap top. I am not getting the error message "This network is not included in your current tv package" even though CNN and ESPN (regular not plus) are channels we pay

B

Trying this now. Was waiting for a chat agent for 35 minutes. Got connected and the agent immediately disconnected. My account says 10+ channels when I checked.

U

I am having the Same Exact Issue as of Today (10/4/21) with CNN, Showtime, Epix, and other channels that have an Apple TV App that requires a login through Xfinity (usually something like showtimeanytime.com/activate, cnn.com/activate,as an examples,

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This network is not included in your current television subscription.

I have used the CNN go app and ESPN app for years by logging into my xfinity account and streaming the apps to my smart tv, phone, and lap top. I am not getting the error message "This network is not included in your current tv package" even though CNN and ESPN (regular not plus) are channels we pay

23K

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This network is not included in your current television subscription.

I have used the CNN go app and ESPN app for years by logging into my xfinity account and streaming the apps to my smart tv, phone, and lap top. I am not getting the error message "This network is not included in your current tv package" even though CNN and ESPN (regular not plus) are channels we pay

B

I’m having the same issue starting today with any of my premium channels using the Xfinity Stream app on my Roku devices. Had no issues yesterday and the channels work with no problem from a cable box.