Xfinity Community Forum

Internet keeps dropping out, and can't access support

My internet has been dropping out lately, and I'm unable to get access to support since the AI bot refuses to forward me to a person.

71

1

0

U

How do I get help from a live person?

Please give me step-by-step instructions to contact somebody over the phone

172.7K

42

U

How do I get help from a live person?

Please give me step-by-step instructions to contact somebody over the phone

U

The problem is you cannot get through to a live person easily. My service has gone down four times in a month and trying to call them is literally impossible. Chatting is even worse because they have their tech support over seas so there is a lack of

Engagement Stats

14

Likes Received

2

Responses

3

Conversations Followed

0

Posts

0

Accepted Solutions