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user_ds6rvr

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September 16th, 2024

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user_ds6rvr
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7 months ago

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Until about a week ago, we had no trouble accessing various apps such as Netflix, Peacock, YouTube, etc. But now when we try to access any of those apps, we get a message that Xfinity Internet is required and it suggests we log in and purchase that service. But, we already have Xfinity Internet. Sev

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On my 5th call to customer service, I finally reached a very good technical person (located in the Philippines) who, after spending quite a bit of time, was able to figure out what setting was wrong. I'm not sure exactly what the problem was since al

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8 months ago

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Until about a week ago, we had no trouble accessing various apps such as Netflix, Peacock, YouTube, etc. But now when we try to access any of those apps, we get a message that Xfinity Internet is required and it suggests we log in and purchase that service. But, we already have Xfinity Internet. Sev

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user_ds6rvr
posted a question

September 16, 2024

8 months ago

Until about a week ago, we had no trouble accessing various apps such as Netflix, Peacock, YouTube, etc. But now when we try to access any of those apps, we get a message that Xfinity Internet is required and it suggests we log in and purchase that service. But, we already have Xfinity Internet. Sev

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user_ds6rvr
joined community.

September 16, 2024

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