Xfinity Community Forum

Can't log in to app

This has been going on for 3+ weeks. When I try to log in to the Xfinity app, I input my user name and hit the "Let's go" button. Then I am returned to the same screen that says "Sign in with your Xfinity ID". So I can't log in to the app. I can log in to the xfinity.com website so I know my usernam

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Can't log in to app

This has been going on for 3+ weeks. When I try to log in to the Xfinity app, I input my user name and hit the "Let's go" button. Then I am returned to the same screen that says "Sign in with your Xfinity ID". So I can't log in to the app. I can log in to the xfinity.com website so I know my usernam

U

Using iPad. Mine won't work now either. Press sign in and then screen freezes. Before no problem. This is terrible. Fixes above do not work.

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