Xfinity Community Forum

U

liars

If your customer support tells your customers that they will receive a refund, you should honor your word. Yes, I have screenshots of the conversation, but it does not matter. In fact I was told by the CS that I spoke to morning admitted that the person lied and may be fired. Who says or does that?

U

Are you saying that if I talk to a live person via chat, it's ok to lie to the customers?

U

liars

If your customer support tells your customers that they will receive a refund, you should honor your word. Yes, I have screenshots of the conversation, but it does not matter. In fact I was told by the CS that I spoke to morning admitted that the person lied and may be fired. Who says or does that?

U

They text me the link since they were busy. Your statement does not change what happened.

U

liars

If your customer support tells your customers that they will receive a refund, you should honor your word. Yes, I have screenshots of the conversation, but it does not matter. In fact I was told by the CS that I spoke to morning admitted that the person lied and may be fired. Who says or does that?

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liars

If your customer support tells your customers that they will receive a refund, you should honor your word. Yes, I have screenshots of the conversation, but it does not matter. In fact I was told by the CS that I spoke to morning admitted that the person lied and may be fired. Who says or does that?

52

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