Xfinity Community Forum

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Remove addresses associated with old account

When I try to manage my account, in any way, it shows my same address 3 times. 2 of them are inactive but it never tells you which ones and it is ridiculously cumbersome with the slow loading times of Xfinity website and app. So for example if I click the top one it might hang for 30 seconds then sa

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Ok, I sent a message and included full name and address

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Remove addresses associated with old account

When I try to manage my account, in any way, it shows my same address 3 times. 2 of them are inactive but it never tells you which ones and it is ridiculously cumbersome with the slow loading times of Xfinity website and app. So for example if I click the top one it might hang for 30 seconds then sa

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It hangs for like 30 seconds then says ""We're sorry. Please contact us and one of our friendly and knowledgeable representatives can help." for 2 out of the 3 but there is no way to tell which one is the good one before clicking.

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Remove addresses associated with old account

When I try to manage my account, in any way, it shows my same address 3 times. 2 of them are inactive but it never tells you which ones and it is ridiculously cumbersome with the slow loading times of Xfinity website and app. So for example if I click the top one it might hang for 30 seconds then sa

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I added a nickname and unfortunately that doesn't make a difference when I go to manage my services. It appears like: You have more than one address on your account Which address would you like to shop for services? Identical Address Iden

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Remove addresses associated with old account

When I try to manage my account, in any way, it shows my same address 3 times. 2 of them are inactive but it never tells you which ones and it is ridiculously cumbersome with the slow loading times of Xfinity website and app. So for example if I click the top one it might hang for 30 seconds then sa

186

1

Remove addresses associated with old account

When I try to manage my account, in any way, it shows my same address 3 times. 2 of them are inactive but it never tells you which ones and it is ridiculously cumbersome with the slow loading times of Xfinity website and app. So for example if I click the top one it might hang for 30 seconds then sa

186

1