Xfinity Community Forum

Having the same problem for 6 weeks. No help on chat, phone, or instore

0

WiFi Details Tab Not Showing Up in My xFinity App

My xfinity app only has 3 tabs (Overview, Services, and Account) and the WiFi details and other tabs are missing. Any idea how to fix this?

140

3

0

U

WiFi Details Tab Not Showing Up in My xFinity App

My xfinity app only has 3 tabs (Overview, Services, and Account) and the WiFi details and other tabs are missing. Any idea how to fix this?

U

This issue is driving me insane currently, mo one is helping me either. Live chat , phone. Nothing .

U

WIFI TAB HELP

So I spent a grand total of nearly 5hrs trying to talk to live chat just to activate a new modem. Finally had a technician come out and he's like " oh you have fiber optics , this can only be done by us". Great he installs new modem and we can connect just fine. Now

25

0

WIFI TAB HELP

So I spent a grand total of nearly 5hrs trying to talk to live chat just to activate a new modem. Finally had a technician come out and he's like " oh you have fiber optics , this can only be done by us". Great he installs new modem and we can connect just fine. Now

25

0

Engagement Stats

0

Likes Received

1

Responses

2

Conversations Followed

1

Posts

0

Accepted Solutions