Xfinity Community Forum

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What is the point of having an outage map if you're not going to show outages on the map?

The xfinity outage map is useless. There was a huge storm in my town (Bloomington, IN) last night. The map for Duke energy has been updating, in real time, ever since customers started reporting outages. https://ibb.co/sVZDYCC Meanwhile, the xfinity outage map is basically empty. Customers like m

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Quoting my original post: Before a rep shows up here to ask: no, I am not logged into the app. I'm not interested in installing your app. You have a website for a reason, and presumably you once offered an outage map because customers wanted that.

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What is the point of having an outage map if you're not going to show outages on the map?

The xfinity outage map is useless. There was a huge storm in my town (Bloomington, IN) last night. The map for Duke energy has been updating, in real time, ever since customers started reporting outages. https://ibb.co/sVZDYCC Meanwhile, the xfinity outage map is basically empty. Customers like m

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XFinityJoe, as expected from other similar threads, your response does not at all address my point. If y'all have a team that maintains this website, I'd suggest sending them a link to this thread, or to the search results showing 100+ similar posts

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What is the point of having an outage map if you're not going to show outages on the map?

The xfinity outage map is useless. There was a huge storm in my town (Bloomington, IN) last night. The map for Duke energy has been updating, in real time, ever since customers started reporting outages. https://ibb.co/sVZDYCC Meanwhile, the xfinity outage map is basically empty. Customers like m

3.5K

5

What is the point of having an outage map if you're not going to show outages on the map?

The xfinity outage map is useless. There was a huge storm in my town (Bloomington, IN) last night. The map for Duke energy has been updating, in real time, ever since customers started reporting outages. https://ibb.co/sVZDYCC Meanwhile, the xfinity outage map is basically empty. Customers like m

3.5K

5