Xfinity Community Forum

Where to I email complaints to? I am angry enough to write a real letter since you can no longer speak with a real person.

If Xfinity were not the only company in my small midwestern city I would dump them immediately. I needed to speak to someone about my service and billing. I called the published number. The AI kept circling bak to get me to use their "Chat Assistant" which could not answer my question or connect me

U

They are liars amd don't care. I would love to see a class action lawsuit! I have been with them for 30 years and they absolutely do not care about my loyalty!

U

Same issues here. I want a LIVE conversation from someone I can understand and who will listen to my issues.

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U

Where to I email complaints to? I am angry enough to write a real letter since you can no longer speak with a real person.

If Xfinity were not the only company in my small midwestern city I would dump them immediately. I needed to speak to someone about my service and billing. I called the published number. The AI kept circling bak to get me to use their "Chat Assistant" which could not answer my question or connect me

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U

Where to I email complaints to? I am angry enough to write a real letter since you can no longer speak with a real person.

If Xfinity were not the only company in my small midwestern city I would dump them immediately. I needed to speak to someone about my service and billing. I called the published number. The AI kept circling bak to get me to use their "Chat Assistant" which could not answer my question or connect me

U

So now it is June of 2024 and the Xfinity line is just as stupid and I am beyond furious!!!! And they do not care if you are a loyal customer as I am. I have been with them for 30 years! Since they were TIME Warner and they really are NO