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Suddenly cannot access secondary email

Long time Comcast customer. Suddenly cannot access my secondary email account, xxx@comcast.net. Keep getting error message "authentication failed". When trying to change password get "entered credential or authentication does not work or are no longer accepted by provider. Please change them". When

J0

Following this, Doc59... in the same boat, although I just started the process. Not sure if I have been hacked or if an issue on their end. The solution so far is the same - "advanced support" will help me in 24 hours (guess I shouldn't hold my breat

Suddenly cannot access secondary email

Long time Comcast customer. Suddenly cannot access my secondary email account, xxx@comcast.net. Keep getting error message "authentication failed". When trying to change password get "entered credential or authentication does not work or are no longer accepted by provider. Please change them". When

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