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Outage in Houston and no one has come to fix

So we had bad storms last Thursday, 5/16. Since then, my lights have been restored, trees have been cleared, even my roof has been fixed. But hmmm, still no internet! I have not seen any xfinity technicians in the area working on our internet box that was damaged. This is quite concerning as the who

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Outage in Houston and no one has come to fix

So we had bad storms last Thursday, 5/16. Since then, my lights have been restored, trees have been cleared, even my roof has been fixed. But hmmm, still no internet! I have not seen any xfinity technicians in the area working on our internet box that was damaged. This is quite concerning as the who

T

Hi @XfinityThomasC and @XfinityAmira , I am still without internet today in Houston’s 77003 area. However, my next door neighbor and across the street neighbor both have Xfinity and their service is working. Why is mine siloed out as a power outage?

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