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user_keu35a

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Wednesday, April 3rd, 2024

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user_keu35a
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2 years ago

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I keep being told by live agents to check back for any promotions as my bill about to jump $30. This takes about 25 minutes of time daily by the time I get past the automated xfinity assistent to speak a live agent. Customer retention even harder to access. Live agents telling me to downgrade my ser

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Thank you, XfinityPaula. That's good to know about being able to retain my email. I've got a few more days before I need to decide. If I leave and get set up with another provider for 3 months and decide I want to come back, then I'd qualify as a n

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2 years ago

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I keep being told by live agents to check back for any promotions as my bill about to jump $30. This takes about 25 minutes of time daily by the time I get past the automated xfinity assistent to speak a live agent. Customer retention even harder to access. Live agents telling me to downgrade my ser

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user_keu35a
posted a question

Wednesday, April 3rd, 2024

2 years ago

I keep being told by live agents to check back for any promotions as my bill about to jump $30. This takes about 25 minutes of time daily by the time I get past the automated xfinity assistent to speak a live agent. Customer retention even harder to access. Live agents telling me to downgrade my ser

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user_keu35a
joined community.

Wednesday, April 3rd, 2024

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