Xfinity Community Forum

Xfinity lost my trade in.

I switched to Xfinity Mobile because I thought I could save some money. Traded in 3 iPhones to get 3 new iPhone 16s with $1000 credits. I sent the one phone on October 20, 2024, over a month ago, and it's still saying that it's moving. Even though it's been in Lewisville, Texas, where the address wa

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Xfinity support team contacted me after this post and was able to get a resolution. I am happy to say that I will now be receiving my credits. Thank you Xfinity support team

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Xfinity lost my trade in.

I switched to Xfinity Mobile because I thought I could save some money. Traded in 3 iPhones to get 3 new iPhone 16s with $1000 credits. I sent the one phone on October 20, 2024, over a month ago, and it's still saying that it's moving. Even though it's been in Lewisville, Texas, where the address wa

106

4

Xfinity lost my trade in.

I switched to Xfinity Mobile because I thought I could save some money. Traded in 3 iPhones to get 3 new iPhone 16s with $1000 credits. I sent the one phone on October 20, 2024, over a month ago, and it's still saying that it's moving. Even though it's been in Lewisville, Texas, where the address wa

106

4

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