Xfinity Community Forum

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Philips hue

It’s been a while now that my hue bridge disconnected from HomeKit, I have tried everything and Xfinity gives the run around when I try and upgrade to the xb8. Whats the easiest route to get the new router?

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Look up Philips hue not connecting on Reddit, I got my information from there and to be honest don’t remember everything. if you want to have a tech hop on, your best bet seems to start a thread asking like I did, it took a day or two to hear from th

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Philips hue

It’s been a while now that my hue bridge disconnected from HomeKit, I have tried everything and Xfinity gives the run around when I try and upgrade to the xb8. Whats the easiest route to get the new router?

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Apparently the router doesn’t talk with the but hub because of Bonjour. I downloaded the flame services browser app from the Apple AppStore and it shows what devices are registering on your wireless network, the hue hub was not registering, and when

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Philips hue

It’s been a while now that my hue bridge disconnected from HomeKit, I have tried everything and Xfinity gives the run around when I try and upgrade to the xb8. Whats the easiest route to get the new router?

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Thank you so much, how would I go about sending a dm?

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Philips hue

It’s been a while now that my hue bridge disconnected from HomeKit, I have tried everything and Xfinity gives the run around when I try and upgrade to the xb8. Whats the easiest route to get the new router?

U

@XfinitySara Hi, thanks for replying, I have restarted/rebooted my wireless gateway and Philips hue hub, I have removed my hue hub and reinstalled it hoping that would do the trick. While researching what to do, I came across someone that said to do

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Philips hue

It’s been a while now that my hue bridge disconnected from HomeKit, I have tried everything and Xfinity gives the run around when I try and upgrade to the xb8. Whats the easiest route to get the new router?

560

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Philips hue

It’s been a while now that my hue bridge disconnected from HomeKit, I have tried everything and Xfinity gives the run around when I try and upgrade to the xb8. Whats the easiest route to get the new router?

560

3

0