Xfinity Community Forum

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Like many just got 200mbs service

Only getting 94mbs, cat 6 cables, 1 gig intel on-board network adapter, 2.5 gig arris modem, netgear ac 1000 router ,cat 6 cable from router to PC

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All good, new router fixed it.

@dgy360 , glad to hear you were able to narrow down where the issue lies! Making sure you have the latest firmware for the router, and checking out the settings on it to see if anything may be hindering throughput would be great next steps. Thanks fo

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Like many just got 200mbs service

Only getting 94mbs, cat 6 cables, 1 gig intel on-board network adapter, 2.5 gig arris modem, netgear ac 1000 router ,cat 6 cable from router to PC

D

OK after multiple modem and pc restarts and direct connection to the modem from the pc I am getting correct speed. The problem must lie with router or cable which is new. Thanks for the replies.

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Like many just got 200mbs service

Only getting 94mbs, cat 6 cables, 1 gig intel on-board network adapter, 2.5 gig arris modem, netgear ac 1000 router ,cat 6 cable from router to PC

D

Thanks for the reply, the setting is set to auto and setting it to 1 gigabyte did not work. I am hoping someone from Xfinity will see this as their virtual assistant is worthless with this issue.

D

Like many just got 200mbs service

Only getting 94mbs, cat 6 cables, 1 gig intel on-board network adapter, 2.5 gig arris modem, netgear ac 1000 router ,cat 6 cable from router to PC

96

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Like many just got 200mbs service

Only getting 94mbs, cat 6 cables, 1 gig intel on-board network adapter, 2.5 gig arris modem, netgear ac 1000 router ,cat 6 cable from router to PC

96

2

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