Xfinity Community Forum

Intentionally terrible website

Everytime I have family in town we exceed the data. Ok fine, I pay it no problem. Something I've noticed I can never get into the part of the bill that allows me to actually see why I'm being charged so much and how much actual data we're using. Even when I get a notice that I'm at 90% of my plan us

289

2

Intentionally terrible website

Everytime I have family in town we exceed the data. Ok fine, I pay it no problem. Something I've noticed I can never get into the part of the bill that allows me to actually see why I'm being charged so much and how much actual data we're using. Even when I get a notice that I'm at 90% of my plan us

289

2

U

Why is your website so bad?

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it. Anyway, here are my issues: Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm lucky e

8.5K

43

U

Why is your website so bad?

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it. Anyway, here are my issues: Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm lucky e

U

Absolutely worst website ever! My bill is always high and higher and I can never actually see my Internet usage because the site always has some sort of fault error. This has to be by design. If you have to explain how I can see my bill other than s

U

Why is your website so bad?

You're an internet company, this is insane. Your website should work smoothly every time, on every browser. There is absolutely no excuse for it. Anyway, here are my issues: Cannot access my bill from my email. I click "View bill" and login (which only works like 50% of the time), and if I'm lucky e

8.5K

43