Xfinity Community Forum

I still can't access email from xfinity.

0

emails have disappeared

My emails from 12/18/23 to 1/12/24 have disappeared off my phone this morning. Even worse, all the emails from those dates that were deleted are back in my mailboxes. The missing emails have vital information that I need. What is the fix for this?

U

@XfinityKei I used the link, but none of my inbox was put into trash, its just gone. I am not receiving any new emails either. I sent myself an email from my work email, and i am not receiving anything to my inbox. Also, it will n

U

emails have disappeared

My emails from 12/18/23 to 1/12/24 have disappeared off my phone this morning. Even worse, all the emails from those dates that were deleted are back in my mailboxes. The missing emails have vital information that I need. What is the fix for this?

U

@XfinityKei The emails are not in the trash folder. And it will not let me move anything from trash to inbox either.

U

emails have disappeared

My emails from 12/18/23 to 1/12/24 have disappeared off my phone this morning. Even worse, all the emails from those dates that were deleted are back in my mailboxes. The missing emails have vital information that I need. What is the fix for this?

712

6

U

emails have disappeared

My emails from 12/18/23 to 1/12/24 have disappeared off my phone this morning. Even worse, all the emails from those dates that were deleted are back in my mailboxes. The missing emails have vital information that I need. What is the fix for this?

U

@user_xj31i1 I AM STILL NOT RECEIVING ANYTHING TO MY INBOX. THE ONLY MAIL I AM RECEIVING IS IN THE SPAM FOLDER

COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!! I looked online and the Comcast e-mail server is down

10K

49

COMCAST E-MAIL SERVER DOWN - ALL 2024 AND HALF OF 2023 EMAILS DISAPPEARED

When I looked at my phone this morning it showed 20+ emails. A half hour later when I went to read my e-mail - they were all gone. I checked several other folders and ALL EMAILS FROM 2024 PLUS EMAILS GOING BACK TO JUNE of 2023 are GONE!!!! I looked online and the Comcast e-mail server is down

U

I am still not able to retrieve any mail to my inbox. Only mail I am getting is in my spam box