Xfinity Community Forum

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RE: Xfinity was impacted by a data security incident

And also, my Xfi app does not work. Hasn't worked for months. I have the most recent update on my phone and I visited an Xfi store here in Augusta, GA and the employee had no idea what to do with me other than to print me out my data usage for the past year. I have to log into Xfi through a computer

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RE: Xfinity was impacted by a data security incident

And also, my Xfi app does not work. Hasn't worked for months. I have the most recent update on my phone and I visited an Xfi store here in Augusta, GA and the employee had no idea what to do with me other than to print me out my data usage for the past year. I have to log into Xfi through a computer

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Certificate trust settings enforced by Xfinity Mobile??

The certificate settings section of my iphone (settings, general, about) says I have "enable full trust for root certificates" turned on and I can't turn it off. I don't know how or why this setting is active on my iPhone. It's a personal phone and I have never installed a profile or authorized a p

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Certificate trust settings enforced by Xfinity Mobile??

The certificate settings section of my iphone (settings, general, about) says I have "enable full trust for root certificates" turned on and I can't turn it off. I don't know how or why this setting is active on my iPhone. It's a personal phone and I have never installed a profile or authorized a p

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I was looking for someone with the same experience as me. We have rooted phones. Can you possibly update us, if changing the provider solved your problem with the bad certificate? My certificate on my phone is called "AAA Certificate"... is that the

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Hacked by former employees

My internet is not my own, they know how Xfinity works from the inside and they are using all of the knowledge against me. I live alone and am vulnerable so I'm easy pick'ns. My home is being broken into on thr regular, I have a hard time believing that that is not connected. Someone told me they ne

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Hacked by former employees

My internet is not my own, they know how Xfinity works from the inside and they are using all of the knowledge against me. I live alone and am vulnerable so I'm easy pick'ns. My home is being broken into on thr regular, I have a hard time believing that that is not connected. Someone told me they ne

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@flatlander3 YOU are smart. Better response than Xfinity themselves. Probably not hard, but much better than I could do. We are an IT family and everything you said makes our cybersec hearts so happy.

Xfinity was impacted by a data security incident

To learn about what we’re doing to mitigate the issue and protect our customers, click here.

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Xfinity was impacted by a data security incident

To learn about what we’re doing to mitigate the issue and protect our customers, click here.

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So, my phone and internet (as well as entire family's) has been compromised. This didn't occur in October or November. This has been ongoing since August. I suspect there have probably been vulnerabilities since before the dates we have been "informe