Xfinity Community Forum

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To follow up on this, the end result I've had to go with was to purchase a compatible dual band router (I got a wavlink) to hook up to the modem and have that broadcast the wifi instead. This is due to the fact that the xfi gateway has specific featu

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I had a similar issue to the one first described and I would love to see a resolution on this. I have not been able to connect certain smart devices due to this issue.

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I also have the same issue. I would also like to see xfinity provide a real solution for this issue.

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Waiting on a solution to this issue as well! I have some Arduino/ESP8266 IOT devices that I NEED to connect to my Wifi and there seems to be no solution thus far...

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Unable to connect to 2.4 network

I'm currently trying to set up a Ring 2 doorbell, which only connects to a 2.4 ghz frequency. When going through the setup, it couldn't see my network. I have an xfinity gateway (not a pod), and so I went and split the wifi signal to try and see if it could see it that way. I named the two networks

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@user_feraap Been having the same exact issues and same concerns as well about how convenient it is that Xfinity smart home devices are being advertised on the app while my own devices can't connect to the network. This needs more attention!

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Unable to connect to 2.4 network

I'm currently trying to set up a Ring 2 doorbell, which only connects to a 2.4 ghz frequency. When going through the setup, it couldn't see my network. I have an xfinity gateway (not a pod), and so I went and split the wifi signal to try and see if it could see it that way. I named the two networks

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Unable to connect to 2.4 network

I'm currently trying to set up a Ring 2 doorbell, which only connects to a 2.4 ghz frequency. When going through the setup, it couldn't see my network. I have an xfinity gateway (not a pod), and so I went and split the wifi signal to try and see if it could see it that way. I named the two networks

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Having the same exact issue these past several months. It feels super fishy to me that non-Xfinity smart-home devices are no longer compatible but coincidentally Xfinity is advertising smart-home devices on their app.

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Unable to connect to 2.4 network

I'm currently trying to set up a Ring 2 doorbell, which only connects to a 2.4 ghz frequency. When going through the setup, it couldn't see my network. I have an xfinity gateway (not a pod), and so I went and split the wifi signal to try and see if it could see it that way. I named the two networks

19.3K

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Same. Suddenly none of my smart home devices were working and would not reconnect. I was able to split the two channels in the app for my XB7 gateway, but the 2.4 channel is not detected by my phone or any devices. Wondering if this is all just to g

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