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user_69adcb

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2 years ago

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As school has just started for my home...one day after, we experienced an outage. I could get no information on why the outage took OVER the 12 hours reported for service restoration. There was no way to talk to anyone.... no information on outage after that longer than that FALSE report time. How c

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@XfinityRyanE​ I called the customer service number and it gave me the option of getting outage info over the phone or by text or both. I got neither,and I drove to a place down the street in case the phone didn't want to work for texting. I call

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2 years ago

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As school has just started for my home...one day after, we experienced an outage. I could get no information on why the outage took OVER the 12 hours reported for service restoration. There was no way to talk to anyone.... no information on outage after that longer than that FALSE report time. How c

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user_69adcb
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Sunday, August 20th, 2023

2 years ago

As school has just started for my home...one day after, we experienced an outage. I could get no information on why the outage took OVER the 12 hours reported for service restoration. There was no way to talk to anyone.... no information on outage after that longer than that FALSE report time. How c

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user_69adcb
joined community.

Sunday, August 20th, 2023

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