‎user_288a4a | Xfinity Community Forum

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Cable Hanging Too Low

Hello. The internet cable from the pole to my house is hanging too low. It keeps going lower everyday - I can reach up and touch it. Part of it is laying on the roof. I reported it to the automated assistant and and they gave me Ticket Request #. Do you know when somebody can come out to fix it?

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Cable Hanging Too Low

Hello. The internet cable from the pole to my house is hanging too low. It keeps going lower everyday - I can reach up and touch it. Part of it is laying on the roof. I reported it to the automated assistant and and they gave me Ticket Request #. Do you know when somebody can come out to fix it?

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2

0

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Problem with AutoPay

Several months ago I had an issue where my bank blocked my automatic payment by checking account. Now when I tried to pay my monthly bill through automatic payment by checking the payment is still being blocked. I have plenty of money in my checking account. I called my bank and they said they are n

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Have you read the direct messages? They were supposed to have already charged this to my autopay (on 2 seperate occasions) and they never did it. Please go back and read the direct messages instead of giving me a generalized response that does me no

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Problem with AutoPay

Several months ago I had an issue where my bank blocked my automatic payment by checking account. Now when I tried to pay my monthly bill through automatic payment by checking the payment is still being blocked. I have plenty of money in my checking account. I called my bank and they said they are n

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The agent in direct messaging (XfinityThomasA) stopped responding and never gave me a satisfactory answer. Please look in direct messaging I explained everything in detail today. Please get back to me with a response.

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Problem with AutoPay

Several months ago I had an issue where my bank blocked my automatic payment by checking account. Now when I tried to pay my monthly bill through automatic payment by checking the payment is still being blocked. I have plenty of money in my checking account. I called my bank and they said they are n

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Trying to deal with it in Xfinity Direct messaging now but I'm not getting anywhere.

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Problem with AutoPay

Several months ago I had an issue where my bank blocked my automatic payment by checking account. Now when I tried to pay my monthly bill through automatic payment by checking the payment is still being blocked. I have plenty of money in my checking account. I called my bank and they said they are n

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It doesn't seem as though this has been fixed yet.

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Problem with AutoPay

Several months ago I had an issue where my bank blocked my automatic payment by checking account. Now when I tried to pay my monthly bill through automatic payment by checking the payment is still being blocked. I have plenty of money in my checking account. I called my bank and they said they are n

107

2

Problem with AutoPay

Several months ago I had an issue where my bank blocked my automatic payment by checking account. Now when I tried to pay my monthly bill through automatic payment by checking the payment is still being blocked. I have plenty of money in my checking account. I called my bank and they said they are n

107

2

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I'm trying to switch my account to regular Internet Essentials from Internet Essentials Plus because the ACH program is ending

I'm trying to switch my account to regular Internet Essentials from Internet Essentials Plus because the ACH program is ending. Can somebody help me please?

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I'm trying to switch my account to regular Internet Essentials from Internet Essentials Plus because the ACH program is ending

I'm trying to switch my account to regular Internet Essentials from Internet Essentials Plus because the ACH program is ending. Can somebody help me please?

517

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