Xfinity Community Forum

Xi6 Live TV Freezing Constantly

My Setup: xFi Advanced Gateway = XB6 (ARRIS TG3482G) Main X1 TV Box = ARRIS XG1v4 Bedroom 1 = Arris Xi6 Connected Wirelessly Bedroom 2 = Arris Xi6 Connected through Ethernet Here's my issue: The Xi6 devices within my two bedrooms are horrible for Live or Recorded TV. This has been going on for a lon

As stated I did forget to include the MoCA adapters I am using for my broadband needs. This was to try and solve my WiFi issues, which does great for streaming and gaming.Resetting the Gateway and DVR did not seem to help solve my issue, and assuming

Xi6 Live TV Freezing Constantly

My Setup: xFi Advanced Gateway = XB6 (ARRIS TG3482G) Main X1 TV Box = ARRIS XG1v4 Bedroom 1 = Arris Xi6 Connected Wirelessly Bedroom 2 = Arris Xi6 Connected through Ethernet Here's my issue: The Xi6 devices within my two bedrooms are horrible for Live or Recorded TV. This has been going on for a lon

I will disconnect the MoCA adapter and the splitter tonight and test everything. If this is the issue I will update and accept your response as the Best AnswerThanks!

@elementum wrote: My Setup: xFi Advanced Gateway = XB6 (ARRIS TG3482G)Main X1 TV Box = ARRIS XG1v4Bedroom 1 = Arris Xi6 Connected WirelesslyBedroom 2 = Arris Xi6 Connected through EthernetHere's my issue: The Xi6 devices within my two bedrooms are ho

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Could be the culprit and interfering , but that’s something you’ll have to troubleshoot with, Comcast doesn’t support any of the personal moca adapters. Instead of an xi6 why not use a Roku with the Xfinity Stream app or is it possible to use a coax

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On top of the moca that was referenced, try resetting both gateway and dvr at the same time. Customer s service can see moca levels, they need to be in a certain range. Also the Xi6 has access wireless to the 5ghz channel of your gateway, try using t

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Xi6 Live TV Freezing Constantly

My Setup: xFi Advanced Gateway = XB6 (ARRIS TG3482G) Main X1 TV Box = ARRIS XG1v4 Bedroom 1 = Arris Xi6 Connected Wirelessly Bedroom 2 = Arris Xi6 Connected through Ethernet Here's my issue: The Xi6 devices within my two bedrooms are horrible for Live or Recorded TV. This has been going on for a lon

The only spliter I have is a BAMF 2-Way Coax Cable Splitter Bi-Directional MoCA 5-2300MHz. This is located at the coax coming into the home from the Commscope 5-port MoCA HomeConnect that was installed by the Comcast Installer. The spliter is connect

Xi6 Live TV Freezing Constantly

My Setup: xFi Advanced Gateway = XB6 (ARRIS TG3482G) Main X1 TV Box = ARRIS XG1v4 Bedroom 1 = Arris Xi6 Connected Wirelessly Bedroom 2 = Arris Xi6 Connected through Ethernet Here's my issue: The Xi6 devices within my two bedrooms are horrible for Live or Recorded TV. This has been going on for a lon

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