Xfinity Community Forum

Need to Remove free Peacock Premium plan from Xfinity - Please Help

I used to have a Peacock Premium Plus account that I enrolled in directly with peacocktv.com. It was the no-ad plan, and it was great. Unfortunately, I signed up for the free Peacock Premium account offer from Xfinity. Afterward, I found out it is not possible to add the “Plus” portion to th

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Need to Remove free Peacock Premium plan from Xfinity - Please Help

I used to have a Peacock Premium Plus account that I enrolled in directly with peacocktv.com. It was the no-ad plan, and it was great. Unfortunately, I signed up for the free Peacock Premium account offer from Xfinity. Afterward, I found out it is not possible to add the “Plus” portion to th

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I'm glad I'm not the only one here with the exact same problem. I really liked the old set up where I just paid extra to get the ad free. But as usual [Edited: "Language"] just can't help but mess things up. I have spent countless hours on this betw

Peacock Subscription Activations

**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For

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@XfinityBenjaminM that's a nice canned, non, answer.

@XfinitySara I too am a Diamond customer. I redeemed the reward but have not received an email or found a banner anywhere for Peacock Premium reactivation. I managed to open escalation [Edited: "Personal Information"] but no resolution as of

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Peacock Subscription Activations

**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For

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Peacock Subscription Activations

**UPDATE 07/18/2023** We’re aware some customers may have been having an issue activating their Peacock Premium plan. Peacock and their technology partner have implemented a fix and you should now be able to activate your subscription. Please try again and thank you for your patience. For

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I have never dealt with a company that had such poor customer service. Xfinity/Peacock/Comcast are all flat out awful. I still haven't found an actual customer service phone number for Peacock, though it may just be eluding me. Since Peacock s