Xfinity Community Forum

G

Mail domain is mistakenly blocked for spam.

I manage an e-mail server for a small business, and I now see that its domain is being blocked by Xfinity. If I try to send e-mail from my personal account from this domain to my home comcast.net account, I get an error response, that says in part: host mx1.mxge.comcast.net[96.102.157.178] said: 5

G

I am now able to send data from rotovalue.com addresses. Thank you for your help!

@GeoffBForum It appears the IP was sending some questionable content. I can remove the block.

0

G

Mail domain is mistakenly blocked for spam.

I manage an e-mail server for a small business, and I now see that its domain is being blocked by Xfinity. If I try to send e-mail from my personal account from this domain to my home comcast.net account, I get an error response, that says in part: host mx1.mxge.comcast.net[96.102.157.178] said: 5

G

@XfinityVanessa The problem affects any attempt to send e-mails from the outside domain to a comcast/xfinity address. The comment from @XfinityAlex posted this morning seems to diagnose the issue, and I hope he can resolve it. Thank you for your as

G

Mail domain is mistakenly blocked for spam.

I manage an e-mail server for a small business, and I now see that its domain is being blocked by Xfinity. If I try to send e-mail from my personal account from this domain to my home comcast.net account, I get an error response, that says in part: host mx1.mxge.comcast.net[96.102.157.178] said: 5

G

@XfinityAlex Please do remove the block. What made you think there was questionable content? While that domain will send auto-generated e-mails, recipients opt-in to get them, and each e-mail contains a link to manage their preferences so they

Call Comcast security. They handle any blocking issues----------------------- Comcast Customer Security Assurance------------------- Normal business hours (6:00 am to 2:00 am EST, 7 days a week) 1 - 888-565-4329 Also, if you use the Safe list in C

0

G

Mail domain is mistakenly blocked for spam.

I manage an e-mail server for a small business, and I now see that its domain is being blocked by Xfinity. If I try to send e-mail from my personal account from this domain to my home comcast.net account, I get an error response, that says in part: host mx1.mxge.comcast.net[96.102.157.178] said: 5

1.3K

3

0

Mail domain is mistakenly blocked for spam.

I manage an e-mail server for a small business, and I now see that its domain is being blocked by Xfinity. If I try to send e-mail from my personal account from this domain to my home comcast.net account, I get an error response, that says in part: host mx1.mxge.comcast.net[96.102.157.178] said: 5

1.3K

3

0