Xfinity Community Forum

Xfinity Stream on Roku Audio Video Sync Issue

Having an issue with your Xfinity Stream on Roku app. After some short period of time I see a brief video/audio freeze and after recovering and resuming, the audio and video are substantially out of sync. Returning to the Xfinity Stream home page and re-selecting the channel restores normal sync for

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Xfinity Stream on Roku Audio Video Sync Issue

Having an issue with your Xfinity Stream on Roku app. After some short period of time I see a brief video/audio freeze and after recovering and resuming, the audio and video are substantially out of sync. Returning to the Xfinity Stream home page and re-selecting the channel restores normal sync for

K

I’ve had the same out of sync issue on Roku and non Roku Samsung Smart TV. It’s isolated to only the Xfinity app. No issues on any other streaming services. It’s happening so frequently that it may be time to evaluate other services since the app is

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