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user_3eee3e

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user_3eee3e
commented on
Foolish47
's post

5 years ago

HBOMax not compatible with older HBO bundle plans?

I have had HBO bundle since 2016. My monthly bill shows included HBOMax in the plan. I had access to HBOMax streaming until this morning. When I try to login to the HBOmax website or app (phone and tv) it says that my Xfinity subscription has expired. HBOMax will then ask me to link a subscription.

The agent wasn't able to help me but I was able to fix it on my own. You have to do it on the website, not any apps or anything that will open the app. Make sure you are logged out of HBO max on the browser as well. Go to xfinity, log into your accou

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user_3eee3e
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Thursday, May 15th, 2014

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