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User_K1123

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January 31st, 2023

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User_K1123
followed 's post

2 years ago

My internet connection is working fine. However, when I log into the Xfinity App, I do not see my Gateway, nor any Devices. This is a huge issue since the Xfi website has been decommissioned, and even logging into my router's admin portal via 10.0.0.1 does not allow me to change any settings - al

User_K1123
commented on 's post

2 years ago

My internet connection is working fine. However, when I log into the Xfinity App, I do not see my Gateway, nor any Devices. This is a huge issue since the Xfi website has been decommissioned, and even logging into my router's admin portal via 10.0.0.1 does not allow me to change any settings - al

U

How did you manage to get advanced tech support? I have had the same issue for the last week and all they want to do is send a tech out to my house like that will help anything.

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User_K1123
joined community.

January 31, 2023

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