Xfinity Community Forum

We appreciate you taking the time to reach out here on our Xfinity Forums. I'd like to get a closer look at the account to see if that username is still active, since it's sounding like it may not be. Please send us a DM to Xfinity Support with your

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comcast.net email address tied to account, can't open email on xfinity.com after reactivating service

Hello, I have a very old comcast.net email address/mailbox tied to our account. It was still set as the preferred email in account settings until a few minutes ago. We had the account deactivated for awhile due to construction work but reactivated it in November. I realized that 1) trying to open em

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Thanks very much! Just submitted.

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comcast.net email address tied to account, can't open email on xfinity.com after reactivating service

Hello, I have a very old comcast.net email address/mailbox tied to our account. It was still set as the preferred email in account settings until a few minutes ago. We had the account deactivated for awhile due to construction work but reactivated it in November. I realized that 1) trying to open em

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Thanks for the reply Again! Unfortunately yeah it still happens even in unused browsers and incognito/InPrivate modes (I'm typically using Chrome, but have Edge & FF available, all tested). No password changes lately either (and pw manager isn't

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comcast.net email address tied to account, can't open email on xfinity.com after reactivating service

Hello, I have a very old comcast.net email address/mailbox tied to our account. It was still set as the preferred email in account settings until a few minutes ago. We had the account deactivated for awhile due to construction work but reactivated it in November. I realized that 1) trying to open em

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comcast.net email address tied to account, can't open email on xfinity.com after reactivating service

Hello, I have a very old comcast.net email address/mailbox tied to our account. It was still set as the preferred email in account settings until a few minutes ago. We had the account deactivated for awhile due to construction work but reactivated it in November. I realized that 1) trying to open em

1.3K

2

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