Xfinity Community Forum

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Highly Variable Download Speed

My neighbor and I are experiencing extremely variable download speed. I've tracked it with testmy.net and see what appear to be drops from 250 mbps to near 0. I checked again this morning and it is the same. Since both my neighbor and I have the same issue, are there any thoughts on how to get it fi

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I was using the Xfinity assistant yesterday and there was a some what vague note that there had been a technician in the area. I was then instructed to initiate a modem reboot through Xfinity which I did. The problem appears to have been resol

U

Highly Variable Download Speed

My neighbor and I are experiencing extremely variable download speed. I've tracked it with testmy.net and see what appear to be drops from 250 mbps to near 0. I checked again this morning and it is the same. Since both my neighbor and I have the same issue, are there any thoughts on how to get it fi

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I'm still having the same issue. I ran 25 tests, 5 minutes apart. What can be done to fix this problem?

U

Highly Variable Download Speed

My neighbor and I are experiencing extremely variable download speed. I've tracked it with testmy.net and see what appear to be drops from 250 mbps to near 0. I checked again this morning and it is the same. Since both my neighbor and I have the same issue, are there any thoughts on how to get it fi

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@XfinityZacharyA Did you get my DM? I sent it over the weekend.

U

Highly Variable Download Speed

My neighbor and I are experiencing extremely variable download speed. I've tracked it with testmy.net and see what appear to be drops from 250 mbps to near 0. I checked again this morning and it is the same. Since both my neighbor and I have the same issue, are there any thoughts on how to get it fi

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@EG My apologies - I have two Xfinity accounts with different email addresses. (I'm in the process of trying to have them use the same email address.) The problem is not resolved. I ran the following test yesterday (5 minute interval

U

Highly Variable Download Speed

My neighbor and I are experiencing extremely variable download speed. I've tracked it with testmy.net and see what appear to be drops from 250 mbps to near 0. I checked again this morning and it is the same. Since both my neighbor and I have the same issue, are there any thoughts on how to get it fi

405

5

Highly Variable Download Speed

My neighbor and I are experiencing extremely variable download speed. I've tracked it with testmy.net and see what appear to be drops from 250 mbps to near 0. I checked again this morning and it is the same. Since both my neighbor and I have the same issue, are there any thoughts on how to get it fi

405

5