Xfinity Community Forum

Activating iPhones in SOS Mode

We’re aware some customers are having difficulty activating or using their new iPhone 14, iPhone 13, or iPhone SE 3rd generation. If you have one of these devices and you’re seeing “SOS” in the status bar on your device, you may need to set up your eSIM to get your device to

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Activating iPhones in SOS Mode

We’re aware some customers are having difficulty activating or using their new iPhone 14, iPhone 13, or iPhone SE 3rd generation. If you have one of these devices and you’re seeing “SOS” in the status bar on your device, you may need to set up your eSIM to get your device to

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@jjsimonjr Thank you for posting this - worked right away on both of our phones. I was ready to take back the phones and forever quit Xfinity Mobile. It was such an easy solution - don't you wonder why none of the "geniuses" who drove me crazy were

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