Xfinity Community Forum

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Worse internet speeds after upgrading from 100Mbps to 300Mbps speed plan

Hi, I've upgraded from the 100Mbps to the 300Mbps internet plan on 8/7/22 and I've only received worse speeds as a result. It varies so much throughout the day but more often than not, its worse than before. Previously, it was at least consistently decent speeds but now its anywhere from 2Mbps -

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My speedtest results when plugging directly into the modem

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Worse internet speeds after upgrading from 100Mbps to 300Mbps speed plan

Hi, I've upgraded from the 100Mbps to the 300Mbps internet plan on 8/7/22 and I've only received worse speeds as a result. It varies so much throughout the day but more often than not, its worse than before. Previously, it was at least consistently decent speeds but now its anywhere from 2Mbps -

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@EG Yes, that was the problem! I didn't realize my 450Mbps wireless router only had 10/100 hardwire ports. Guess I'll have to buy another piece of equipment!

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Worse internet speeds after upgrading from 100Mbps to 300Mbps speed plan

Hi, I've upgraded from the 100Mbps to the 300Mbps internet plan on 8/7/22 and I've only received worse speeds as a result. It varies so much throughout the day but more often than not, its worse than before. Previously, it was at least consistently decent speeds but now its anywhere from 2Mbps -

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I've bought a Motorola MB8611 Cable Modem to see if it fixes the problem. I did a speed test before I swapped it out Before: Model: ARRIS SURFboard SB6141 92Mbps Download 11.9 Mbps Upload After: Model: Motorola MB8611 92Mbps Download

... upgraded from the 100Mbps to the 300Mbps internet plan ... ARRIS SURFboard SB6141 ... Note that the 6141 is no longer an approved device. When it was approved, it was for use with plan speeds "Up to 284 Mbps" (see https://www.xfinity.com/suppo

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Worse internet speeds after upgrading from 100Mbps to 300Mbps speed plan

Hi, I've upgraded from the 100Mbps to the 300Mbps internet plan on 8/7/22 and I've only received worse speeds as a result. It varies so much throughout the day but more often than not, its worse than before. Previously, it was at least consistently decent speeds but now its anywhere from 2Mbps -

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Thanks for the response. I'll attempt to get a modern router.

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Worse internet speeds after upgrading from 100Mbps to 300Mbps speed plan

Hi, I've upgraded from the 100Mbps to the 300Mbps internet plan on 8/7/22 and I've only received worse speeds as a result. It varies so much throughout the day but more often than not, its worse than before. Previously, it was at least consistently decent speeds but now its anywhere from 2Mbps -

1.6K

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Worse internet speeds after upgrading from 100Mbps to 300Mbps speed plan

Hi, I've upgraded from the 100Mbps to the 300Mbps internet plan on 8/7/22 and I've only received worse speeds as a result. It varies so much throughout the day but more often than not, its worse than before. Previously, it was at least consistently decent speeds but now its anywhere from 2Mbps -

1.6K

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