Xfinity Community Forum

Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

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Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

U

If anyone from Xfinity is actually paying attention: IM NOT GOING TO PAY YOUR JACKED UP, FRAUDULENT DATA OVERAGE CHARGES, nor am I going to let Xfinity trick me into upgrading to unlimited data.

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Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

U

@mjkeaa Thank you so much! This issue has been driving me crazy.

U

Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

U

@mjkeaa thanks for the tip! If I might add, you can turn off automatic login and automatic connection from your settings on an iPad or iPhone.

On the xfinity app click "connect" at the bottom. Then select your network. From there select "advanced settings". Then "XFinity Wifi Hotspot Network" and select "Do not participate". Others are using your internet access for free wifi th

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Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

130.2K

408

U

Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

U

This is the third time this is happened to me, and each time the user in question had very little or no access to their phone on the date they supposedly used a large amount of data. I’m sick of the scam. I’m switching to another carrier.