Xfinity Community Forum

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Sooo mad it’s been getting worse for 2 month. Had a technician come out on Saturday and give us a new modem and now it’s WORSE, cant get through a show without having to go back to the guide 12-15 times. I’m [Edited: "Language"] worse service worse app ever I get no help from support besides someone

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Just wanted to update that Xfinity was never able to resolve the issue. I did it myself with purchasing a wife mesh system that was installed in each floor of the home and designated the mesh to the Xfinity modem ONLY. That has resolved the st

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Error code -500 Sorry! Something went wrong. Please try again later.

Sooo mad it’s been getting worse for 2 month. Had a technician come out on Saturday and give us a new modem and now it’s WORSE, cant get through a show without having to go back to the guide 12-15 times. I’m [Edited: "Language"] worse service worse app ever I get no help from support besides someone

U

@XfinityAngie Hi, i've gone ahead and send the DM as you asked, I copied and pasted the issue...would love to hear what you all have to suggest now as to what to do since I don't think there are any options left besides Xfinity fixing the steam app.

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Error code -500 Sorry! Something went wrong. Please try again later.

Sooo mad it’s been getting worse for 2 month. Had a technician come out on Saturday and give us a new modem and now it’s WORSE, cant get through a show without having to go back to the guide 12-15 times. I’m [Edited: "Language"] worse service worse app ever I get no help from support besides someone

280

2

Error code -500 Sorry! Something went wrong. Please try again later.

Sooo mad it’s been getting worse for 2 month. Had a technician come out on Saturday and give us a new modem and now it’s WORSE, cant get through a show without having to go back to the guide 12-15 times. I’m [Edited: "Language"] worse service worse app ever I get no help from support besides someone

280

2