Xfinity Community Forum

L

Cannot reach certain websites

About a week or so ago, I noticed I could not reach certain websites when connected to my comcast network, but I COULD reach them via a VPN through that same network, and also through my Verizon cellphone or hotspot. The details: - I own the hardware: Gryphon router and a Netgear CM500 cable modem -

L

Ok Bruce, I’m back with a solution! After having more websites become unreachable except via VPN or cell, I was pulling my hair out. Comcast couldn’t help, Gryphon, app devs, and site owners were scratching their heads. I reset both router and modem

... whois.ripe.net tells me 62.115.54.21 is located in Sweden(?) ... That IP is assigned to Telia in Sweden, but it's fairly common for ISPs to assign IPs to equipment operating in distant location. Also, it simply isn't possible to send a trace p

0

... you suggested this method (straight up comment). So here you go. Thanks for that! When you access the site using a VPN or a cell network the IP the site sees your connection coming from is different than when you are trying to reach it on

0

... i could get to two of the three sites for many, many years just via regular Comcast connections ... Things change? I don't know what those sites are, and even if I did, likely all I could do is refer you to their admins. I see no evidence that

0

... Question: does the router get its DNS info from Comcast (as I assume)? ... Comcast locks down even non-Comcast routers ... That's true for Comcast gateways and maybe even customer owned gateways, but since you have a standalone modem and route

0

@lost_in_space FWIW. There are some wild routing loop problems going on in that route !

0

... they don't seen any problems on their end. They are not blocking my IP. ... If your router has a "clone MAC" or "use this MAC" feature, use it to change its WAN MAC address. Then reboot the modem and, after it has stabilized, reboot the router

0

... Does this mean the fault likely lies with the Gryphon router? My best guess is it means that, despite their denials, Bluehost (or its network, or one of the other companies involved here) was blocking your original public Comcast IP. Changing

0

L

Cannot reach certain websites

About a week or so ago, I noticed I could not reach certain websites when connected to my comcast network, but I COULD reach them via a VPN through that same network, and also through my Verizon cellphone or hotspot. The details: - I own the hardware: Gryphon router and a Netgear CM500 cable modem -

L

Another turn of events: on a hunch I contacted the Gryphon router people (the nicest people ever, btw) and after updating the router with the newest firmware (not even pushed out yet, fresh!) we discovered that somehow a bunch of sites like bing, Dis

L

Cannot reach certain websites

About a week or so ago, I noticed I could not reach certain websites when connected to my comcast network, but I COULD reach them via a VPN through that same network, and also through my Verizon cellphone or hotspot. The details: - I own the hardware: Gryphon router and a Netgear CM500 cable modem -

L

Ok Bruce, I used my son's gaming PC. Nothing worked at first, but a reboot of the modem fixed that. I can indeed get to those three pesky sites via a direct plugin to the modem. Does this mean the fault likely lies with the Gryphon router?