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user_41ed7e

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March 20th, 2022

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user_41ed7e
replied to a comment on 's post

3 years ago

Hello, I am trying to get my rewards tier to the correct one. Shows me as platinum when I should be diamond. I have tried to submit a request online but it says only the primary account holder can do it. I am the primary account holder. I have talked to customer service on the phone and they told me

U

Thank you for all your help!

user_41ed7e
liked 's reply

3 years ago

@user_41ed7e Good afternoon! We are very excited to show our appreciation for your business with us and we want to be sure you have the tier that accurately reflects your time with us. I am glad you brought this to our attention so that can make su

user_41ed7e
followed 's post

3 years ago

Hello, I am trying to get my rewards tier to the correct one. Shows me as platinum when I should be diamond. I have tried to submit a request online but it says only the primary account holder can do it. I am the primary account holder. I have talked to customer service on the phone and they told me

user_41ed7e
commented on 's post

3 years ago

Hello, I am trying to get my rewards tier to the correct one. Shows me as platinum when I should be diamond. I have tried to submit a request online but it says only the primary account holder can do it. I am the primary account holder. I have talked to customer service on the phone and they told me

U

Hello, I am also having the same issue. I have been entered as Gold but have been with Comcast since my apartment in 2009. Thank you!

U

user_41ed7e
joined community.

March 20, 2022

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