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can't access email

I cannot access my Xfinity Email. Every time I login and click on mail, the Xfinity Connect loading page briefly comes up and then kicks me back to the Xfinity homepage. I have tried on multiple devices, pc's, and browsers. When I login to my work's Xfinity account on the same devices xfinity connec

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can't access email

I cannot access my Xfinity Email. Every time I login and click on mail, the Xfinity Connect loading page briefly comes up and then kicks me back to the Xfinity homepage. I have tried on multiple devices, pc's, and browsers. When I login to my work's Xfinity account on the same devices xfinity connec

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I have the same problem. They gave me a CR----- number about two weeks ago. But I have heard nothing, and still have the same problem.

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