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user_b47438

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user_b47438
followed 's post

4 years ago

The last 3 shows in a row that I’ve recorded and tried to watch on my iPad with the Xfinity Stream app freeze at some point and I can only hear audio while the picture freezes. This has happened a lot in the past but is getting too frequent now. The app is clearly not functioning correctly to be usa

user_b47438
commented on 's post

4 years ago

The last 3 shows in a row that I’ve recorded and tried to watch on my iPad with the Xfinity Stream app freeze at some point and I can only hear audio while the picture freezes. This has happened a lot in the past but is getting too frequent now. The app is clearly not functioning correctly to be usa

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I am having the same issue when playing recorded shows on my iPad. This does not happen on my Comcast box. This issue happened once in a while but now happens every recording since the latest app update.

user_b47438
liked 's comment

4 years ago

Hello there @user_98082e thank you so much for reaching out for help with your Xfinity Stream app/web portal not working when trying to watch your recorded shows! I have a great page that may help! If you take a look here at this link you can see the

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user_b47438
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Thursday, January 20th, 2022

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