Xfinity Community Forum

@user_10f512 I'm in GA and yes their trying to push paying extra for unlimited. I'll go unlimited if they lower my plan

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I had an insane spike today. Received a notice at 1:00 AM that I was at 75%, 5:00 another one saying I was at 90%, 8:00 another one saying I was at 100%. Contacted support and they tried to tell me my usage has been increasing month to month. I told

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Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

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Oh my goodness. I was going crazy about my internet usage jumping from 200 to 1,200 in three months. Called Xfinity and the service rep was of no help. I am somewhat relieved to know that this may be Xfinity's problem and not their custo

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From what I have read in your forums, you have removed the graphs that provided information on which device in my household was using the most data. Now I just have to trust you, when you tell me I am over my data without any proof. This month

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Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

131.8K

408

U

Sudden huge increase in internet data usage

I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?

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I am another long-time Comcast customer using my own modem. I have had the same problem beginning in November 2021. To be kind, I guess it is best to attribute the problems we are all having to a system bug, but why has not the problem b