Xfinity Community Forum

Can't access my account on any device or app

Hi! I'll try to be as thorough as I can be here to get accurate advice. On Saturday (10/23) I moved in to a new apartment, which still had a valid and working Xfinity service. Landlord told me to set up an account for myself. On Sunday (10/24), at around 11:30AM, I created my Xfinity account, chose

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Can't access my account on any device or app

Hi! I'll try to be as thorough as I can be here to get accurate advice. On Saturday (10/23) I moved in to a new apartment, which still had a valid and working Xfinity service. Landlord told me to set up an account for myself. On Sunday (10/24), at around 11:30AM, I created my Xfinity account, chose

U

I am having this same issue when I try to access varies things on my account. It seems almost nothing on the website works. Also when I try to sign in to the mobile app it keeps sending me back to the sign in page even though my sign in information i

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