blueaid

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Wednesday, December 30th, 2020

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blueaid
commented on 's post

5 years ago

This follows up on previous conversations about computers with ethernet connections (not wireless) experiencing delays in getting connected after waking up from sleep. People with both the XB6 and XB7 gateways have been experiencing this problem since mid-December. If you were contributing to the pr

Received the 4.6p9s1 firmware update and can confirm as well that the delayed connection has been fixed.

blueaid
commented on 's post

5 years ago

This follows up on previous conversations about computers with ethernet connections (not wireless) experiencing delays in getting connected after waking up from sleep. People with both the XB6 and XB7 gateways have been experiencing this problem since mid-December. If you were contributing to the pr

Currently still on 4.4p10s2

blueaid
commented on 's post

5 years ago

This follows up on previous conversations about computers with ethernet connections (not wireless) experiencing delays in getting connected after waking up from sleep. People with both the XB6 and XB7 gateways have been experiencing this problem since mid-December. If you were contributing to the pr

Still on the 4.4p6s1 firmware.

blueaid
commented on 's post

5 years ago

Received a TP-Link TL-SG105 that I ordered today and can confirm as well that it works and prevents the delayed connection. Will use it until Comcast steps up and fixes their issues.

blueaid
liked 's comment

5 years ago

During the past two days I've had several private message exchanges with @ComcastGina and @ComcastChe .  I've conveyed my spreadsheet to them and I've pointed to specific posts on this thread that have diagnostic summary information. They told me tha

blueaid
commented on 's post

5 years ago

Great to hear there is progress.

blueaid
commented on 's post

5 years ago

So when will this be fixed? It is not an issue a tech will ever be able to resolve if one is sent out to our homes.  It is something that likely requires a firmware update to fix.

blueaid
commented on 's post

5 years ago

I also want to note that when I first made my original post in this thread, I was on firmware version CGM4140COM_4.4p5s6_PROD_sey. My firmware has since auto updated to version CGM4140COM_4.4p6s1_PROD_sey and the issue remains.

blueaid
commented on 's post

5 years ago

Just recently received the XB6-T (CGM4140COM) from comcast two weeks ago as my old gateway was starting to fail. This issue has been discussed here before and it is continuing. I am posting this thread again for exposure and hopefully to get this iss

blueaid
commented on 's post

5 years ago

Hoping someone here can help with an issue I recently started having. I have Xfinity's CGM4140COM gateway and the 1000 Mbps speed plan. I have my 1-year old HP deskstop, running the latest version of Windows 10, connected directly to the gateway via ethernet. About a week ago, I noticed that wheneve

Can the new users posting in this thread confirm if they are using the same model Gateway as mentioned in the original post? Are you guys using the CGM4140COM model gateway?

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