Xfinity Community Forum

X1 set top box blinking green

I've gone thru all the troubleshooting, even left it unplugged at one point for over an hour. It gets to the screen where it says a software update is in progress, but then stops and the screen goes black. PLEASE HELP!

PSA...For anyone else having this issue, no amount of troubleshooting and online tech help is going to fix it. Your box bit the dust and needs to be replaced. Save yourself the (literal) migraine and swap it for a new one at your local Xfinity Store.

X1 set top box blinking green

I've gone thru all the troubleshooting, even left it unplugged at one point for over an hour. It gets to the screen where it says a software update is in progress, but then stops and the screen goes black. PLEASE HELP!

5.1K

2

0

X1 set top box blinking green

I've gone thru all the troubleshooting, even left it unplugged at one point for over an hour. It gets to the screen where it says a software update is in progress, but then stops and the screen goes black. PLEASE HELP!

5.1K

2

0

Engagement Stats

0

Likes Received

1

Responses

1

Conversations Followed

1

Posts

0

Accepted Solutions