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adlawtx

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adlawtx
commented on
Airchamby
's post

5 years ago

Prime Video App Won't Launch

If I press the Xfinity button on my remote and go to Apps and click on the Prime Video App it launches and you get a blue screen with the Prime Video logo and 3 white dots on the bottom.  After a couple of minutes the 3 dots go away but the blue screen stays and does not go away.  If I press Exit an

Same problem here.  When I called Xfinity about it they sent a new box.  But it's still doing it.

adlawtx
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June 8, 2020

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